FAQ section

Welcome to our FAQ section. Here you will find the answers to the questions that users ask us most frequently. We hope they can help you make the most of our services.

You can communicate your departure time to the employee who will take care of your welcome and with whom you will remain in contact during your stay for info/etc...

Payment of the security deposit is required (exclusively by credit card/PayPal) as a guarantee in case of accidental damage; payment must be made before arriving at the facility.
The EASYRENT Guarantee, payment of which is mandatory at the time of booking, allows the customer not to pay the security deposit upon payment of the balance or upon arrival and to have EuropAssistance coverage in the event of accidental damage caused to the property during his stay ( up to the maximum value indicated and with the foreseen limitations).

Generally our villas for rent have a weekly rental period, however the rental period may vary by a few nights depending on seasonality, therefore we recommend that you contact our customer service.

Apuliarentals.com presents you with a careful selection of holiday homes in the Alto Salento and Valle d'Itria district, to satisfy your desire for relaxation and fun. Our customers will be able to choose between the rental or sale of villas by the sea in Ostuni, villas in the countryside or houses for rent in the historic center of the White City; Holidays in dream farms, luxurious historic villas and ancient farmhouses for rent for a stay full of charm and tradition. Last Minute Offers for Trulli, stays in Masseria, Apartments for rent in Salento and Seaside Villas in Puglia.

Before your check-in, one of our Villa Experts will send you a useful web app to get initial information on the structure and to check in online.
All guests will need to register and enter their identity document details

You will receive a check-in reminder where you will find instructions for checking in and the coordinates to reach the property.

After booking, you will receive the structure's regulations where you will find all the information: under ANNEX B you will find instructions for separate waste collection.

Apuliarentals chooses to contact you directly to respond to your requests in order to guarantee better assistance for all your needs.

You can send us an email (info@apuliarentals.com or booking@apuliarentals.com);
You can call +39 0831 170 7059;
You can contact us on WhatApp (+39 0831 332567);

You can send us an email (info@apuliarentals.com);
You can call +39 0831 170 7059;
You can contact us on WhatApp (+39 0831 332567);